TurboDA
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Refunds Policy

Thank you for purchasing our product. We strive to ensure customer satisfaction and are committed to providing high-quality products. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to address your concerns.

Refund Eligibility

  1. Refunds are available within 30 days of your purchase.

  2. To be eligible for a refund, you must meet the following criteria:

    • Provide proof of purchase (e.g., order confirmation or receipt or order ID).

    • Submit your refund request within the 30-day refund period via email or the contact form in our 'About' page.

    • Clearly state the reason for your dissatisfaction with the product.

Refund Process

  1. To request a refund, please contact us via [email/contact form as stated above. Include your name, email address, order number, and a brief explanation of why you are requesting a refund.

  2. Once we receive your request, we will review it and notify you of the outcome within 5 business days.

  3. Approved refunds will be processed to your original payment method. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.

  4. Your license will then be deactivated. The product will then revert to trial version. If the trial dayssince trial begun have expired, your copy will no longer be usable as the trial will be over and the license key will not work.

Important Notes

  • Refunds are granted at our sole discretion and only for the reasons outlined in this policy.

  • We reserve the right to refuse a refund if there is evidence of misuse or abuse of our product or of a violation of the terms of the license agreement of the product.

  • This refund policy applies only to digital products purchased directly from our website.

  • Refunds do not apply to:

    • Free trials or demo versions of the product.

    • Customized or personalized versions of the product.

If you have any questions about our refunds policy, please feel free to contact us from the 'About' page.

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